Privacy Policy

Last Updated: 20 November 2025

Girls With Curls Cleaning (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard your personal information when you use our website, contact us, or book our cleaning services.

1. Information We Collect

We may collect the following types of personal information:

Information You Provide Directly

Name
Phone number
Email address
Service enquiry details
Any information provided through contact forms, messages or booking requests

Automatically Collected Information

IP address
Browser type and device information
Pages visited and basic analytics data

We only collect information needed to run our business and provide our services.

2. How We Use Your Information

We use your information to:

Respond to enquiries
Provide cleaning services
Send booking confirmations or updates
Improve our website and customer experience
Manage business operations and record-keeping
Communicate regarding quotes, availability or service information

We do not sell or trade your personal information.

3. How We Protect Your Information

We take reasonable steps to keep your information secure, including:

Limiting access to authorised personnel only
Secure email and device protections
Safe storage practices

Although we work hard to protect your data, no online system is 100% secure.

4. Sharing Your Information

We may share your information only when:

Required to deliver our services
Required by Australian law
Necessary for business operations such as website hosting or email services

We do not share your information with third parties for marketing purposes.

5. Cookies and Website Tracking

Our website may use cookies or basic analytics tools to improve performance and understand how visitors use the site. Cookies do not give us access to your personal data.

6. Your Rights

You have the right to:

Request access to the information we hold about you
Request correction of inaccurate information
Request deletion of your personal information (where legally allowed)

To make a request, contact us using the details below.

7. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Girls With Curls Cleaning
Email: Shaylee1517@outlook.com
Phone: 0406 606 434

We will respond as soon as possible